Yoller Site Terms

Research by the UK Gambling Commission found that fewer than one in five online casino players read the full player agreement before registering an account — a statistic that underscores why transparent, plainly written terms matter. The following document sets out the rules that govern all use of Yoller, operated by ORBIT Interactive Tech LTD (registration number 27465, 9 Barrack Road, Belize City, Belize) and licensed by the Anjouan Gaming Board under licence number ALSI082309005-FI4. By creating an account or placing a wager on yoller.casino, you confirm that you have read, understood, and accepted every provision below.

These terms form the complete and binding player agreement between you and Yoller. Where any translated version conflicts with the English text, the English version takes precedence. Yoller reserves the right to amend these terms at any time; continued use of the platform following notice of a change constitutes acceptance of the revised terms.

1. Eligibility

Access to Yoller is restricted to individuals who meet all of the following criteria without exception. Players bear sole responsibility for verifying that online gambling is lawful in their jurisdiction before registering.

1. You must be at least 18 years of age, or the higher minimum legal gambling age applicable in your jurisdiction.
2. You must not be a resident of a jurisdiction where online gambling is prohibited by law.
3. You must not be an employee, contractor, director, or close associate of ORBIT Interactive Tech LTD or any of its affiliated entities.
4. You must not be subject to a self-exclusion order, whether imposed by Yoller or another licensed operator.
5. You must not be acting on behalf of a third party when depositing, wagering, or withdrawing funds.

Yoller operates on a global basis. The FAQ on yoller.casino confirms availability worldwide, while placing responsibility on each player to confirm legality in their own jurisdiction. Players who register from a restricted territory may have their accounts closed and any balances forfeited without prior notice.

2. Account Registration

Each individual is permitted to hold one account only. Creating duplicate accounts — whether under the same identity or a different one — constitutes a material breach of this agreement and may result in the permanent closure of all associated accounts and forfeiture of any pending balances.

Yoller accepts registration via Google, Telegram, Facebook, or MetaMask, as well as standard email and password sign-up. Regardless of the method chosen, the following obligations apply from the moment an account is created.

• All information supplied at registration must be accurate, complete, and kept up to date.
• Account credentials are the sole responsibility of the account holder; they must not be shared with any third party.
• Suspected unauthorised access must be reported to [email protected] immediately.
• Yoller reserves the right to request supporting documentation at any point to confirm the accuracy of registration details.

Providing false information at registration voids any entitlement to bonuses, winnings, or withdrawals accrued while the account remained open.

3. Identity Verification

In compliance with its licensing obligations under the Anjouan Gaming Board, Yoller is required to verify the identity of account holders before processing withdrawal requests and, in certain circumstances, before increasing deposit limits. This process is commonly referred to as Know Your Customer (KYC) verification.

Players should prepare the following categories of documentation in advance to avoid delays when a verification request is issued.

1. Proof of identity — a government-issued photo ID such as a passport, national identity card, or driver’s licence.
2. Proof of address — a utility bill, bank statement, or official correspondence dated within the last three months.
3. Proof of payment method — documentation sufficient to confirm ownership of the deposit instrument used.
4. Source of funds — where required, evidence supporting the origin of funds deposited on the platform.

Yoller reserves the right to suspend withdrawal processing and place a temporary hold on account activity while verification is pending. Accounts that fail to complete verification within a reasonable timeframe, or that submit fraudulent documentation, will be closed and the matter referred to the relevant authorities where required by law.

4. Deposits

Yoller supports deposits in cryptocurrency and, for eligible markets, local fiat payment methods including GCash and Maya. The platform states support for ten major cryptocurrencies, with USDT confirmed as an accepted currency. The site claims no currency conversion fees apply to crypto transactions.

The following conditions apply to all deposit transactions.

• Funds deposited must originate from a payment account registered in your own name. Third-party deposits are not permitted.
• A minimum first deposit of $5 applies in connection with the first welcome bonus offer. Subsequent deposit thresholds may differ by promotion.
• Yoller does not accept deposits made with borrowed funds, credit cards where prohibited by local regulation, or funds derived from unlawful activity.
• Deposits are credited to your account balance upon confirmed receipt; processing times depend on the payment network used.
• Yoller may impose deposit limits in accordance with responsible gambling obligations or at the request of the account holder.

If a deposit cannot be reconciled or is flagged for compliance review, Yoller may hold the corresponding balance pending investigation. Players are encouraged to retain transaction references for all deposits as evidence of payment.

5. Withdrawals

Withdrawals are processed to the same payment method used for the corresponding deposit wherever technically feasible. Requests submitted to alternative methods may require additional verification. Yoller’s site copy emphasises fast withdrawals as a feature of its crypto payment infrastructure, though no specific processing time guarantee is published in these terms.

The following conditions govern all withdrawal requests.

1. Identity verification must be completed before any withdrawal is processed.
2. Any applicable wagering requirements attached to bonus funds must be fulfilled in full before bonus-derived balances become withdrawable.
3. Withdrawals requested to a payment method not previously used for deposit are subject to enhanced due diligence.
4. Yoller reserves the right to apply additional compliance checks before releasing funds where required by its licensing obligations.
5. Attempts to exploit system errors, reverse transactions improperly, or circumvent withdrawal controls will result in account suspension and potential forfeiture of funds.

Players experiencing difficulties with a withdrawal request should contact Yoller’s support team at [email protected] or via 24/7 live chat. Unresolved disputes may be escalated to the Anjouan Gaming Board in accordance with the platform’s licence conditions.

6. Bonuses and Promotions

Yoller operates a multi-deposit welcome bonus structure totalling up to $11,250 across three qualifying deposits, each offering a 200% match. In addition, the platform runs ongoing cashback, rakeback, and rank-based promotions. All bonus offers are subject to the specific terms published alongside each promotion, as well as the general conditions set out below.

Acceptance of any bonus constitutes agreement to the applicable player agreement provisions. Where a player wishes to decline a bonus, they must not use any funds credited under that offer and must contact support before wagering.

• Bonuses are available to one account per person, per household, and per IP address unless stated otherwise.
• Using a VPN or proxy to claim a promotion from a restricted jurisdiction is prohibited and will result in bonus cancellation.
• Multi-accounting to claim multiple instances of the same bonus is a breach of this agreement and may result in permanent account closure.
• Hedge betting, opposite betting, or any strategy designed to lock in a profit regardless of outcome while a bonus is active is prohibited.
• Yoller reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice.

Violations of bonus terms may result in cancellation of the bonus balance, confiscation of any winnings derived from that bonus, account suspension, or permanent closure. Players with questions about the eligibility of a particular strategy are encouraged to contact support before proceeding.

7. Wagering Requirements

Wagering requirements define the total amount a player must wager before bonus-derived funds become available for withdrawal. Yoller’s promotion pages cite an illustrative example of a 40x requirement: a $100 bonus would require $4,000 in total qualifying wagers before the resulting balance could be withdrawn. Specific multipliers for individual offers are stated in the terms of each promotion.

1. Wagering progress is calculated on the basis of real-money wagers on eligible games. Not all game categories contribute equally to progress.
2. Slots and eligible Yoller Originals contribute at the standard rate; live dealer games and other categories may contribute at a reduced rate or not at all — refer to the individual promotion terms.
3. Wagers that result from bonus funds do not count toward a second simultaneous bonus requirement unless explicitly stated.
4. If a bonus balance expires before wagering requirements are met, the bonus and any associated winnings will be forfeited.
5. Bonus balances are used before real-money balances by default; players should be aware that a real-money withdrawal request while a bonus is active may forfeit the bonus.

Players who wish to opt out of a bonus after activation should contact support at the earliest opportunity. Yoller’s decision regarding whether a wagering requirement has been met in compliance with these terms is final, subject to the dispute resolution procedure set out in the licence conditions.

8. Games and Fair Play

Yoller offers games across multiple categories — including slots, live casino, blackjack, roulette, baccarat, crash games, and in-house Originals — sourced from 28 licensed game studios. The platform displays a “provably fair” badge in connection with its Original titles, indicating that the outcome of those games can be independently verified by players using published cryptographic methods.

The following fair play obligations apply to all players.

• Automated play, bots, scripts, or any software designed to gain an unfair advantage is strictly prohibited.
• Exploiting software errors, game malfunctions, or display glitches to generate credits or free rounds is prohibited; winnings obtained this way will be voided.
• Collusion between players in multiplayer games, including but not limited to live dealer games and tournaments, is a breach of these terms.
• Any attempt to reverse-engineer game outcomes, interfere with RNG processes, or manipulate results constitutes fraud and may be reported to law enforcement.

Yoller monitors gameplay patterns for irregular activity. Accounts identified as engaging in unfair play practices will be suspended pending investigation. Confirmed breaches will result in permanent closure and forfeiture of all balances, with no entitlement to appeal against the forfeiture decision under the fair play provisions of this agreement.

9. Responsible Gambling

Yoller acknowledges that gambling carries risk and that a minority of players will develop problematic gambling behaviour. The platform is committed to providing tools that allow players to exercise control over their activity. Players are encouraged to treat gambling as a form of entertainment rather than a source of income, and to wager only with funds they can afford to lose.

The following self-management tools are available to all registered players.

1. Deposit limits — players may set daily, weekly, or monthly caps on the amount deposited into their account.
2. Session limits — time-based restrictions on the duration of individual play sessions.
3. Cool-off periods — temporary suspension of account access for a defined period chosen by the player.
4. Self-exclusion — a longer-term closure of the account with a specified or indefinite duration; requests should be submitted to [email protected].

Players who believe they or someone they know may have a gambling problem are encouraged to contact independent support organisations such as GamCare (www.gamcare.org.uk) or Gamblers Anonymous (www.gamblersanonymous.org). Self-exclusion requests submitted to Yoller will be actioned promptly; once applied, a self-exclusion cannot be reversed before the agreed end date.

10. Dormant Accounts

An account is classified as dormant when it has recorded no login activity and no financial transaction — deposit, wager, or withdrawal — for a continuous period as defined by Yoller’s current dormancy policy. Players are advised to log in periodically and to keep their contact details current to avoid an account entering dormant status.

The following procedure applies to dormant accounts.

1. Yoller will attempt to contact the account holder at the registered email address before applying dormancy charges or closing the account.
2. An inactivity fee may be deducted from the dormant account balance on a periodic basis in accordance with the current fee schedule; fees will not reduce the balance below zero.
3. If contact cannot be established and the account balance reaches zero, the account may be permanently closed.
4. Players wishing to reactivate a dormant account should contact [email protected] to initiate the reactivation and re-verification process.

Any balance remaining in a dormant account at the time of permanent closure will be handled in accordance with applicable law and the conditions of the Anjouan Gaming Board licence. Players who believe a dormant account has been closed in error should raise the matter through Yoller’s dispute resolution process within a reasonable time of the closure notice.